Your Privacy Matters to Us
We built pik4d around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...
How We Handle Your Information
pik4d collects personal information to verify your identity, process deposits through DANA, OVO, GoPay and QRIS, and deliver your gaming experience. We use encryption and industry-standard security to protect account credentials, transaction history and contact details. Your information is never sold to third parties. We comply with data protection laws in supported regions and retain your data only as long as necessary
to maintain your account and fulfil legal obligations.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions? Reach Out
Email Support
Contact our privacy team at [email protected] with any questions about how we handle your personal data, account information or payment history.
Live Chat
Our support team is available in-app to answer privacy concerns, explain our data practices and help you manage your account settings and preferences.
Account Settings
Review and update your personal information, communication preferences and privacy settings directly from your pik4d account dashboard at any time.
Why Your Privacy Is Secure With Us
Encryption Standard
All data transmitted between your device and pik4d servers uses SSL/TLS encryption, the same standard trusted by banks and payment processors across Indonesia.
Payment Compliance
We follow PCI DSS standards for handling DANA, OVO, GoPay and QRIS transactions, ensuring your payment details are never stored on our servers after processing.
Regular Audits
Our security practices are reviewed regularly by independent third parties to verify compliance with data protection regulations and industry best practices.
Limited Access
Only authorised pik4d staff with a legitimate business need can access your personal information, and all access is logged and monitored.
Data Minimisation
We collect only the information necessary to verify your identity, process payments and deliver your gaming experience — nothing more.
Transparent Policies
This privacy policy is written in plain language so you understand exactly what data we collect, how we use it and what rights you have.
Consistency Across Our Platform
| Account Privacy | Whether you're on desktop exploring live tables or mobile browsing slots, your account data and login credentials are protected by the same encryption standards. |
|---|---|
| Payment Security | DANA, OVO, GoPay and QRIS deposits follow identical security protocols across all devices and regions where pik4d operates in supported areas. |
| Cookie Transparency | We use cookies to remember your preferences and improve your experience, but never to track you across third-party sites without your consent. |
| Third-Party Links | When you leave pik4d to visit partner sites or external resources, their privacy policies apply — we recommend reviewing them before sharing information. |
| Data Retention | We keep your account information for as long as your account is active, plus the minimum period required by law in supported regions. |
| Policy Updates | If we change this privacy policy, we'll notify you via email and in-app message, giving you time to review the updates before they take effect. |
| Your Rights | You can request access to your data, ask us to correct inaccuracies or request deletion where local law permits — contact [email protected] to start. |